Questions & answers.

Tap “Request a quote” and share your property and service needs in our Jobber form, or call (704) 380-0190. We review your request, confirm availability, and follow up with personalized pricing. Once you approve your quote, we coordinate your first visit. A request alone does not book or charge you.

Request a personalized quote so we can review your property, the number of dogs, your preferred visit frequency, and any existing buildup. We confirm your pricing before service begins—there is no payment required just to ask for a quote.

No long-term contract is required for recurring cleanup. Need to adjust, pause, or cancel your service? Contact our team so we can coordinate the change with you.

We serve Charlotte and surrounding communities, including Huntersville, Concord, Lake Norman, Mint Hill, Harrisburg, Pineville, and Davidson. Send your address with your quote request so we can confirm that your property is on our service route.

Yes! We work in the rain as long as it is not thundering.

We will always send you a job summary after each visit so you know your service is complete.

No worries! Just text or call us at (704) 380-0190 with your access instructions. We will always send you a picture of your secured gate after each visit.

Text access instructions · Call K9

Our hours have updated for fall and winter. K9 Waste Solutions now operates from 7:00 AM to 6:30 PM. To provide reliable service across all scheduled routes, your property may be serviced at any time during this operating window.

Before arriving, our technician will always send a text message letting you know we are on the way.

Dog waste removal, pet-safe sanitation and deodorizing, waste haul-away, and secure-gate care. Sanitation and deodorizing are included at no extra charge. Your quote explains the service planned for your property.

Residential options include weekly, every-other-week, or twice-weekly cleanup. Tell us about your dogs and yard, and we’ll help you choose a schedule. Commercial and HOA service plans are tailored to the property.

Yes. Whether you need help with accumulated dog waste, a seasonal cleanup, or getting your yard ready for a gathering, we can help. Tell us about your yard’s condition when requesting a quote so we can plan the right cleanup.

Let us know how to access your yard, including any locked gates or access instructions, and tell us about your dogs. We’ll coordinate access and scheduling with you before service starts. Our team securely latches gates when leaving.

Friendly dogs who are comfortable with visitors can stay in the yard. Please keep territorial or anxious dogs safely indoors during service, and tell our team about any special handling concerns before the visit.

We can combine common-area dog waste removal with waste-container emptying, cleaning, and ongoing station maintenance. We also install new waste containers and pet waste stations. Your quote identifies the areas covered, the stations included, and the service frequency so your board or management team knows what to expect.

Yes. We can empty and clean existing waste containers and provide routine pet waste station upkeep. Tell us how many stations you have, where they are located, and whether you need bag-dispenser supplies included. We confirm the maintenance and supply scope in your property-specific quote.

Yes. We can install waste containers and pet waste stations for commercial and HOA properties. We coordinate the proposed locations and access with your management team. Container setup, supplies, and installation details are confirmed in the quote before work begins.

Share your community name and address, the common areas needing cleanup, the number and locations of existing containers or stations, any new installation needs, and your preferred visit frequency. Include your management contact and any access instructions. We review those details to put together a service plan for your property.

Our new-customer offer is a free first cleaning when you sign up for weekly service. Mention the offer when requesting your quote so our team can confirm eligibility and explain how it applies to your service.

For K9 customers: refer a neighbor, and when they sign up, your next visit is free. There is no limit on referrals. Contact us with your name and the referral details so we can confirm eligibility and the next steps.

For K9 customers: when your referred HOA signs up, get 3 months free plus a $200 Visa gift card. Contact us with your name and your HOA’s details so we can confirm eligibility, reward details, and the introduction process.